We check this website, now heartofthecustomer.com is up and dont blocked for our system and other users of the Internet.
So, answer to question: Is heartofthecustomer Down Right Now? - NO! heartofthecustomer is up!
If you have problem with access to site heartofthecustomer, and domain heartofthecustomer.com is not avalible.
Clear browser cache and/or try other web browser
(Chrome, Firefox or Safari).