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We check this website, now ubisoft-support.jp is up and dont blocked for our system and other users of the Internet.
So, answer to question: Is ubisoft-support Down Right Now?
- NO! ubisoft-support is up!
If you have problem with access to site ubisoft-support, and domain ubisoft-support.jp is not avalible.

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Also, check your hosts file (wikipedia about hosts file) for some records about domain ubisoft-support.jp. And try to remove it.

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